Privacy Policy

Last updated: January 12, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. We are committed to respecting your privacy and handling your information with care.

Information We Collect

We may collect limited personal information when you voluntarily provide it through this website, such as:

Your name, email address, phone number, or other contact information
Information you submit through contact forms, appointment requests, or email inquiries

We may also collect non-identifying information automatically, such as:

Browser type and device information
Pages visited and time spent on the site

This information is used to help us understand how our website is used and to improve its performance.

How We Use Your Information

Information you provide may be used to:

Respond to inquiries or appointment requests
Communicate with you about services you request
Improve our website and user experience

We do not sell, rent, or share your personal information for marketing purposes.

Counseling Services and Confidentiality

Submitting information through this website or contacting us electronically does not establish a therapist–client relationship. A therapeutic relationship is established only after appropriate intake, informed consent, and confirmation of services.

Please note that email and website contact forms are not always a secure means of communication. We encourage you not to include sensitive personal or clinical information in online forms or emails.

HIPAA and Protected Health Information

If you become a client, your protected health information (PHI) will be handled in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices, which provides detailed information about how PHI is used and protected, will be provided separately to clients as required by law.

Cookies and Analytics

This website may use cookies or similar technologies to support basic functionality and analytics. Cookies help us understand how visitors use the site and allow us to improve usability. You may disable cookies through your browser settings if you prefer.

Third-Party Services

We may use third-party services (such as website hosting, analytics tools, or secure forms) to support website functionality. These providers are expected to maintain appropriate privacy and security practices.

Data Security

We take reasonable steps to protect the information submitted through our website. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this site.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: January 12, 2026

Contact Us

If you have questions about this Privacy Policy or concerns about how your information is handled, please contact us:

Practice Name: NeuroTides Counseling
Email: hannah@neurotidescounseling.com
Phone: 253-234-4659